As the market matures, numerous companies routinely outsource large components of their IS activities. IT is central to business initiatives such as reengineering, knowledge management, the creation of electronic channels of distribution, and the development of digital business strategies. The motivations for outsourcing are evolving from a primary focus on cost reduction to an emerging emphasis on improving business performance.

The traditional rationale of vendor economies of scale and specialization is becoming less convincing. While many companies still follow the traditional outsourcing model, several innovators are developing new models. Some firms outsource for strategic, not tactical; reasons, to exploit more fully the business benefits of IT. Some are pursuing entirely new roles for IT outsourcing and pioneering new paths for IT outsourcing relationships.

SRG recognizes customer's needs to extend IT's contribution to critical business processes. SRG creates a unique outsourcing joint venture to enhance career opportunities and gain access to a broader talent pool. Recognizing the benefits of providing its applications systems developers with an entrepreneurial culture and continually updated skills, SRG helps corporations to restructure its IS organization and outsource systems delivery.

SRG DCAM Team addresses the very fundamental questions, like:

• How can IT outsourcing help a company achieve its strategic goals?
• What kinds of outsourcing relationships should it enter into?
• How can the incentives of client and vendor firms best be aligned through the sharing of risks and rewards?
• What must the management do to ensure the success of these arrangements?